One of the major problems in every social media promotion industry is consumer protection. However,almost every company has its own services to maintain consumer rights and guarantee customer happiness. The refund policy has the potential to satisfy customers while preventing instances when something is out of favor. We prioritize the refund policy as well since we guarantee consumer rights. besocialmediastar.com does not refund once an order is completed or is in the processing state because the products we are selling are untouchable and irreversible. You, as a consumer, are responsible for being aware of this prior to making any purchases from our website. Some exceptional events may happen in relation to the nature of the service we offer. We do respect requests for refunds for the reasons listed below:
1. According to our refund policy, the way that you can get a refund is in case of if we do not start your order in 7days time frame in which you first placed your order. We won’t give you a refund if we start your order within 7 days and your product is delivered properly and accurately. Sometimes the processing time to complete the order little longer to finish. In that case, you can take help from our support team. You have to write us about your complaint within 7 days of placing your order support@besocialmediastar.com .
2. Another way you can get a refund is if you did not receive products as described in the product description. You have to provide clear evidence within 7 days from the date of purchase. Our support team is always eager to assist you and deliver highly professional support in a timely manner.
